How does one cancel requests?
• The patron can cancel a request from the View Patron Information screen up to the point that anMarch 7, 2011tron barcode information can use the same mechanism if desired. • Requests that involve both patron and item that are part of Minerva should be transferred to another Minerva library if possible, otherwise cancelled as described in the Intra-Minerva Requesting and Lending Policy. • Requests that originate outside of Minerva should be transferred or cancelled using essentially the same process. The only difference lies in the system offering several choices for cancellation message, rather than providing access to existing drop hold notice text. • Occasionally an item will arrive from a MaineCat source that is no longer needed. Rather than go through the usual motions of a dummy checkout and checkin, one may simply select INN-Reach, then Return Item and set the item on its way back to the lending library from within Millennium Circulation.
