How does my colleague save a whole folder to his local hard drive?
He can use Save to Zip. Once in the folder, he should click on the box at the top of the file list. All the files will then carry a check. Then he should right-click any where in the gray area, and select Save to Zip File. He can also select several individual files and save them in a zip file if he wishes. This method works for both links (inside the Lab collaboration) and tickets (outside the Lab collaboration.
He can use Save to Zip. Once in the folder, he should click on the box at the top of the file list. All the files will then carry a check. Then he should right-click any where in the gray area, and select Save to Zip File. He can also select several individual files and save them in a zip file if he wishes.
