How does my client update their admin contact email address?
CIRA deems admin contact changes to be a “Critical Change” and thus, all changes must be confirmed with CIRA. If the registrant has their username and password for their domain AND the admin contact email address current listed for the domain is STILL valid, they can simply log into the manage interface and make the required changes. CIRA will then send a confirmation email to the OLD address requesting that they visit CIRA’s web site to confirm the changes. They will need their CIRA username/password in order to confirm the changes. Please see Question 5 for details on how to have their CIRA login information sent to them.
