How does my client file a claim, and what assistance does the veterinary office need to provide?
Filing a PurinaCare® claim is easy. Your client simply prints out the one page claim form from our website before they bring their pet in for veterinary care. The client fills out the section at the top and your office fills out the rest, including a diagnosis (or clinical signs if a diagnosis is not available). Your client then sends the claim to us along with a copy of your receipt or invoice, keeping a copy for themselves. We pay eligible completed claims as quickly as we can.
