How does my carer get paid?
You access your Imagine childcare account via the Internet or telephone and authorise Imagine to make a direct payment directly to your nominated childcare provider via bank transfer. When you initially join the scheme, you will be able to enter all of your carer’s details so that Imagine are able to check that they are registered or approved as required and so that they can subsequently make payments to them upon your request. There is no charge to you or your carer for each transaction. You are able to set up new carers with Imagine as and when you childcare provider changes. Simply call them on their free-phone number.