How Does Multi-Factor Authentication Help Secure My Online Transactions?
Multi-factor authentication (MFA) requires that you log on with “something you have” such as a one time password generator or a cookie, and “something you know” such as a username and password. Our personal banking product uses a cookie placed on your PC during signup that marks your PC as authorized to access StarNet. Our commercial banking products require the use of a one-time password generator. If you need assistance with MFA, please call our customer service line at (940) 383.6200, Option 1, or send a secure message through our Contact Us form.