How does MTBC communicate with its clients?
Communication between MTBC and its clients is of primary importance. Therefore, upon signing the contract, each physician receives an e-mail address and secure web-login through www.MTBC.com to send and receive messages between MTBC’s billing staff and the physician’s office. Our Customer Support staff is also available at 1.866.266.MTBC to answer questions and ensure satisfaction while our Patient Help Desk is available to handle patient inquiries about bills they receive.