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How does Management Consultancy International deliver the Certificate 3 in Customer Contact?

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How does Management Consultancy International deliver the Certificate 3 in Customer Contact?

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Management Consultancy International customises the program in content and in style of delivery to suit the organisation. Management Consultancy International works with you to structure a delivery process that suits your organisation – a schedule is developed according to the needs of the students and to the timing required by the business. What makes the Management Consultancy International delivery of the Certificate 3 program in Customer Contact unique? The BSB07 version of the qualification has been released and Management Consultancy International took this opportunity to add some incredibly exciting innovations to the program. Management Consultancy International (RTO number NTIS 91088) currently delivers customer contact training to a range of organizations including Vodafone, Toll Holdings and The Department of Dental Health Services. The program now includes: • Electronic material for ease of use • Integration of the LEGO® Serious PlayTM methodology • Integration of audio and

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