How does LumenVox licensing work?
The LumenVox Speech Tuner is a tool that allows you to analyze speech applications by reviewing response files – data about calls and interactions saved by a speech engine. “Tuning” an application means tweaking grammars and various settings in order to receive higher success rates and to pinpoint areas where a piece of speech recognition software may be failing users. An important part of speech development is to evaluate how real users interact with your systems and then to make changes to the speech application. The LumenVox Speech Tuner aids this process by allowing you to transcribe call data, see statistics about recognition accuracy, and dynamically change grammars and test how the changes would affect the accuracy of your system.
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