How does L’Oréal help consumers who may have experienced a reaction?
Our first priority is the well-being of our customers and we will assist them through our dedicated advisory service. This may involve the offer of medical assistance to help determine the cause of any allergic reaction and to help avoid such an experience in the future. Our dedicated consumer advisory service number is clearly displayed on all of our packaging and on our website. The number for L’Oréal Paris hair colorants advisory line is: 0845 399 1939.