How does Lead Manager track the volume of vehicles that appear on the Vehicle Traffic reports?
Lead Manager tracks the numbers of leads that enter the system based on lead type. Lead Manager counts the numbers (along with make, model, and year) of vehicles for lead type = New or lead type = Used. If a lead enters the system as type = “other,” then the vehicle associated with the lead will not be tracked. Lead Manager vehicle traffic reports are dependent upon lead type being either “new” or “used.” Back to the Top If I dealer receives multiple leads from the same person simultaneously, the Internet Manager merges them into one lead, and a response is sent only to the merged lead, how is response time calculated? When the Internet Manager merges the leads through the Merge Lead action, the newest lead (smallest lead age) remains active with the data from the others appended to the history. The other leads move to an inactive state. The active (merged) lead that is responded to will react exactly as if there were no other leads. Response time is calculated based upon the creation
