How Does ITIL v3 Differ from the Previous Version of the ITIL Methodology?
The previous version of the ITIL methodology (v2) was released in 2000, but the sweeping and fast-paced changes to the way businesses leverage technology (Internet applications, e-business, distributed systems, etc.) since that time meant that it was in critical need of an update. In June 2007, the newest version of the ITIL framework was released; v3 takes advantage of the dynamic nature of the web and, in addition to its five core print books, it also provides web-only components and tools. The hope is that the new ITIL framework will make future revisions less cumbersome, as the material on the web can grow more organically than it would be able to if it were only in print form. At its core, version 3 of the ITIL methodology covers a much broader angle than v2, and it adds service strategy and service lifecycles into the mix to better fit more mature IT organizations. Where the previous ITIL framework focused primarily on processes, v3 now revolves around services and has more empha
