How does Iron Mountain handle open file backup on Windows?
• The software uses Microsoft Volume Shadow Copy Service (VSS) for open file backup. This service is available in Windows XP. • Iron Mountain recommends that 20% of the disk’s space be available for the software to process open files. The disk space is released after the backup completes. • If the disk drive does not have sufficient disk space available, the software does not backup the open file and logs a message in the software history.