How does Iron Mountain handle backups with password-protected PST files?
Outlook lets you apply a local password on the PST file that must be entered to open the file. Learn how to apply a password to your PST file. NOTE: This password is not the same as the password that users enter to access their email. Iron Mountain handles backups with password-protected PST files in the following ways: • If Outlook is open and no password is applied to the PST file, Iron Mountain backs up without an issue. • If Outlook is closed and no password is applied to the PST file, Iron Mountain backs up without an issue. • If Outlook is open and there is a password applied to the PST file, Iron Mountain backs up without an issue using email optimization. • If Outlook is closed and there is a password applied to the PST file, Iron Mountain prompts you for one minute to enter the password, then backs up with a warning that the file has been backed up without email optimization. In this case, users can expect a slower backup.
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