How does internal risk communication relate to external risk communication?
Internal communication about risk information and insights provides the basis for interaction with the NRC’s external stakeholders by strengthening decision-making and enhancing the agency’s ability to clearly communicate its activities and decisions. As such, it is important to take an early integrated approach to internal and external risk communication, rather than thinking of external risk communication as an afterthought or as the exclusive purview of certain NRC offices, such as the Office of Public Affairs. An integrated approach to internal and external risk communication includes the following activities: • Identify potentially controversial issues or areas of concern. The earlier you are aware of potential hot spots, the more opportunities the NRC will have to productively fulfill its strategic goal of openness in our regulatory processes. • Develop tools (including examples) to communicate technical information in plain language, in order to deepen both internal and external
