How Does I’m OnCall Work?
A. The I’m OnCall help desk management solution gives you the ability to deliver online computer remote support services to your customers. Just as you would log on to your favorite website, you can securely connect to I’m OnCall from anywhere and provide live customer support to new and existing customers. Built on a secure managed infrastructure, I’m OnCall allows you to seamlessly control your customer’s PC or Mac from anywhere, to provide cost-effective problem resolution.