How does ILLiad improve University at Buffalo ILL services?
• You will find it easier to submit your interlibrary loan requests. With ILLiad, you enter your name, address, and other personal information into the system when you register as a “first time user.” The system remembers your personal information and preferences whenever your submit a request. • Your request will be handled more rapidly and accurately. • You can get information about the status of your request through the Web at any time from any location without having to call the ILL Department. • You can use ILLiad to request ILL renewals • Library personnel are able to serve you better because all data about your request and its handling is stored in a searchable database. We are able to respond quickly to your inquiries about your request. We are also able to gather statistical information about the performance of the libraries that lend to us, enabling us to make better decisions when choosing a lender to supply an item.
