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How does HP service and support differ from SLES service and support?

April 26, 2017differ HP service sles support

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How does HP service and support differ from SLES service and support?

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HP offers comprehensive service levels for our global customers, such as a Standard, and Premium levels for SLES. HP provides the Level 1 and 2 support service and is always the customer point of contact. SLES provides back end Level 3 support to HP.