How does HelpBox differ from other help desk software?
HelpBox delivers world class help desk functions at a much lower price point than comparable packages. In addition to this initial value, HelpBox can also be integrated with AuditWizard to provide asset inventory information. Tell me about real-world scenarios where HelpBox is delivering value. The Marshfield Public School district consists of approximately 500 to 700 users of HelpBox and 800 to 1000 PCs. HelpBox has helped to alleviate the burden of the support team to log in every incident—instead giving the power to request support to the people who need it most: end users. Marshfield technical support can now schedule work by priority, assign different jobs to different technicians, notify the end user when work is scheduled and when the work is finished, gather more information from the end user than ever before, and build solutions on the fly. In addition, HelpBox has proven to be extremely flexible, growing with the school district’s needs. Marshfield has seven schools with seve
