How does hardware technical support work?
Self-Help Online: Most support questions can be answered with Dell’s online problem-diagnosis tools and information resources. Comprehensive online support is available free of charge 24 hours per day to all Dell customers at http://support.ca.dell.com for the duration of your Service Contract.Standard hardware telephone support and service is provided Monday-Friday during local business hours (excludes weekends and public holidays).
Related Questions
- What if the outcome of the technical support is a diagnosis that the hardware is faulty and should be repaired under warranty?
- If a hardware component fails or an establishment needs technical support with third-party equipment what should they do?
- Does the ITC provide in-depth technical support for hardware and software?
