How does Grouper help the IT staff?
After integrating Grouper with your identity management system, you will have a way to manage the membership of roles and other functions that individuals have with the institution. Further, automatic change or revocation of service can be accomplished based on group membership changes. Removing IT from the middle of managing groups will help ease your helpdesk headaches, as well. As more and more systems use Grouper, the benefits accrue and become more valuable.