How does global roaming work?
Upon switching on the mobile in a foreign destination, most phones will automatically select one of our Roaming partner networks. In the instance that this does not occur, you should manually select from the available network list each phone is different so it is important that you have access to your handsets manual for instructions on how to conduct a Manual Network Selection. Once connected, the name of the network will appear on your handset and a triangle symbol will appear on the screen to remind you that you are roaming. The phone is then ready to use. Calls can be made and received from your Australian mobile number as normal. Making calls whilst roaming: When a call is made whilst Roaming, the customer will be charged the applicable roaming rate according to the country that they are in, when they originate that call. Local Calls: To make a local call within the country the customer is visiting, dial the local number. National Calls: To make a national call within the country
Upon switching on the mobile in a foreign destination, most phones will automatically select one of our Roaming partner networks. In the instance that this does not occur, you should manually select from the available network list each phone is different so it is important that you have access to your handsets manual for instructions on how to conduct a Manual Network Selection. Once connected, the name of the network will appear on your handset and a triangle symbol will appear on the screen to remind you that you are roaming. The phone is then ready to use. Calls can be made and received from your Australian mobile number as normal.
