How does FCA respond to complaints about unfair competition?
In reviewing allegations of unfair pricing, typically we will contact the System institution in question and discuss the nature of the complaint. Without specifically identifying the commercial bank, we ask the institution to respond to the allegations. We also obtain information regarding the System institution’s loan pricing and loan policies and conduct other interviews, as necessary. We review the specifics of the allegation to evaluate whether the loan pricing is consistent with the institution’s loan pricing policy and whether there are any safety and soundness concerns. We will generally determine whether the institution’s loan pricing is sufficient to cover the institution’s costs and provide for sufficient capital and review the institution’s analysis of competitive market rates. In all cases, we make a determination as to whether the loan or loan program in question is in compliance with the law, regulations, and the loan policies of the institution, and we provide an appropr
