How does EPS Custom Software Group handle software maintenance?
Once the EPS custom-built software is delivered and installed, the job is only half-done. Software has to be maintained and enhanced through its useful life. EPS Custom Software Group’s goal is to design and document systems so that maintenance and enhancements are easy to implement. The company stands behind our work by providing information, training and follow-up. We do maintenance for certain customers under contract or on an as needed basis. We also work with clients to ensure that they can handle most of the routine work themselves. Customer satisfaction and ongoing communication doesn’t stop with delivery. In fact, it never stops.
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