How does EPS Custom Software Group communicate effectively with their clients during and after my system is developed?
EPS has an internal development site dedicated to each client where design specifications, programming issues and progress reports are kept. What makes this unusual is that our clients have access to their site and participate in discussions on design and implementation. Our clients have found this to be an excellent way of monitoring and participating in development discussions. The EPS project leaders are in constant communication with their client counterparts. EPS believes in long term relationships with clients. We invest in these relationships and don’t let them vaporize when the last bill is paid. We have several clients that have been with us for years, giving us maintenance, upgrade, enhancement and expansion projects that have followed up the original work.
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