How does EPA measure the results or impact of compliance assistance programs or activities?
EPA continually evaluates the results of the compliance assistance program. The program is evaluated in three broad areas: 1) awareness and understanding and regulatory requirements; 2) changes the regulatory community makes to improve environmental performance; and 3) direct reduction of emissions or discharges. Multiple methods are used to conduct these evaluations, including, phoned interviews, pre and post-tests for workshops and trainings, on-site revisits, and Internet posted and e-mailed surveys.
