How does Emergency Hospitalisation under cashless access scheme work?
The policyholder is advised to get admitted immediately. In case of admission to a Network Hospital the hospital will admit the patient as per the procedure of the hospital. The hospital will then contact TTK and send us a request for authorization. At times the policyholder relative may be required to contact TTK for clarification. The policyholder/relative must send the pre-authorization request completely filled. TTK will revert within 6 hours of receipt of the request. If the authorisation is given, the policyholder may 1. pay for the non-medical expenses before leaving the hospital 2. sign on relevant documents which will be sent to TTK by the hospital In case cashless access is declined, this is in no way to be construed to be denial of treatment The policyholder must obtain the treatment as per his/ her treating doctors advice. The denial of pre-authorization letter shall not be construed to mean that the policyholder cannot claim under the terms and conditions of the policy fro
