How does EAMS work?
EAMS is built using “commercial, off the shelf software,” which means it has a solid foundation and is more easily upgradeable. DWC staff began using EAMS in 2008, and the division is bringing external users—those who need to file forms and documents with the district offices and the Workers’ Compensation Appeals Board Reconsideration Unit—into the full electronic system over time. Currently, most filers will use scanner-ready paper OCR forms to file their forms. Filers who agree to file all of their forms electronically can join the e-forms trial. Limited bulk electronic filing and greater access to case information are planned for the end of 2010.