How does E-911 work?
Primus routes your VoIP 911 call to the Public Safety Answering Point (PSAP), which provides emergency services in your area. The appropriate PSAP is determined by the address you have supplied Primus. It is important to make sure this address is where your Primus VoIP device (adapter, phone or gateway) is located, as your call will be routed to the corresponding PSAP for your area and any incorrect information could delay the required emergency services. (The PSAP is the agency that takes emergency calls and routes them to the appropriate emergency service such as police, fire and medical.
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Primus routes your VoIP 911 call to the Public Safety Answering Point (PSAP), which provides emergency services in your area. The appropriate PSAP is determined by the address you have supplied Primus. It is important to make sure this address is where your Primus VoIP device (adapter, phone or gateway) is located, as your call will be routed to the corresponding PSAP for your area and any incorrect information could delay the required emergency services. (The PSAP is the agency that takes emergency calls and routes them to the appropriate emergency service such as police, fire and medical.
