How does DPU E-Bill differ from my current bill paying process?
A. Instead of receiving a printed paper bill through the mail, with DPU E-Bill you are notified via e-mail when a new utility bill has arrived, and you can review and pay the bill from DPU’s web site at www.richmondgov.com/dpu/. Once you approve payment of your utility bill, your bank account is automatically charged, making the process quick and efficient – no anticipating mail time or waiting for your payment to be posted. DPU E-Bill also offers you features that can’t be done offline, such as payment tracking, e-mail reminders, payment history and payment guarantees.
