How does DMV protect my drivers license or ID card while it is being sent to me through the postal service?
Your driver’s license or ID card is mailed in an envelope (inside a card carrier) with the Virginia DMV’s return address printed on the envelope. Similar to receiving a credit or debit card through the mail, there is no indication on the envelope that a driver’s license or ID card is inside. If the correct customer’s mailing address is not on file with DMV, the driver’s license or ID card is returned to DMV. If you do not receive your driver’s license or ID card in two weeks, you can contact DMV at (804) 497-7100.