How does Digital Voice 911 Emergency Response Service work?
Verizon Hub’s 911 service operates differently from traditional wireline 911 service. For correct emergency call routing, you MUST provide Verizon Wireless with the phone number and service address of the physical location where you are using your Verizon Hub service. In most areas of the country, Verizon Hub will provide you with Enhanced 911 (E911) service. With E911 service, Verizon Hub will automatically route your call to the appropriate emergency response center and provide the emergency operator with your Verizon Hub phone number and address. In the limited number of areas where Verizon Hub is authorized to provide service but cannot provide E911 service, we will provide you with Basic 911 service. With Basic 911 service, your 911 call will be routed to the appropriate emergency response center, but the center will not automatically receive your Verizon Hub phone number and address. Regardless of which service is provided, you must be prepared to provide the emergency service op
