How does DCI handle problem escalation?
DCI utilizes a team approach to problem escalation, making it possible to deal with even the most difficult technical problems that can crop up from time to time. By leveraging hundreds of man-years of experience from DCI’s Microsoft and Cisco-certified consultants, DCI can quickly and cost-effectively repair even the most vexing issues. Working with hundreds of businesses and performing thousands of sophisticated implementation and integration tasks annually provides DCI a unique view on which approaches succeed and which do not.