How does Cullman Electric Cooperative determine who has lost service and what repairs are needed?
We make an initial damage assessment of our system via system monitoring equipment and by utilizing an Outage Management System to group and analyze outages reported by members via phone During major outages, Cullman EC crews will also provide damage assessment by observation in the field. These initial observations help us understand the repairs that may need to be made to key facilities like transmission lines, substations and main power lines. .