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How does CrypKey track support requests?

CrypKey requests support track
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How does CrypKey track support requests?

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For CrypKey Annual Subscription holders, CrypKey will submit a response to email requests within minutes at best, and within no later than 24 hours. We monitor requests to completionand keep them on file for future reference. CrypKey Annual Subscription holders can search the CrypKey Support Database to check the status of a support issue, to check for answers or search for common program errors.

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