How does CQL look at health issues?
Our focus on health issues is grounded in the people receiving services from the organization. CQL uses the Personal Outcome Measures® interviews to determine if persons receiving supports and services are in the best possible health, and live, work and recreate in safe environments with individualized supports. CQL employs other information gathering strategies including focus groups with people receiving services and supports, direct support professionals, and targeted interviews that include individuals with chronic health issues. They look at the organization’s quality management system around health and safety. They look at the nursing system to assure, for example, that medications are managed appropriately and administered safely. They discuss medical and other emergency procedures. It would vary from organization to organization. The Basic Assurances® are focused on the health, safety and human security for all people.
