How does CPTC handle billing and insurance claims?
We will file with your insurance company as a courtesy to you. However, after 60 days, if your account has not been settled, the responsibility will then shift to you. It is our impression that bills should be settled within 60 days and will therefore require that you become actively involved in settling your account. Please be aware that secondary insurance will be your responsibility to file and collect. All supplies are payable at the time of service and cannot be charged. We will file for any covered supplies allowed by your insurance carrier. There may be a difference between an out of network insurance companys usual and customary charges and our fee schedule. The patient would be responsible for any difference not paid by insurance. This does not apply to current contracted carriers.