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How does CPR track my calls and requests for follow-up and historical reference?

April 26, 2017cpr follow-up Historical Reference requests track

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How does CPR track my calls and requests for follow-up and historical reference?

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Customer First (CF) has been in use by CPR since 1997. It is a customer service software that maintains a history of incidents, training issues, questions, bugs reported, and requests for modifications coming from members. Issues e-mailed to a specific support e-mail address will load your e-mailed issued directly into CF and it will e-mail back an assigned Incident number for your records. Emergency issues always take priority over non-emergency issues.