How does Corporate Instinct relate to Knowledge Management and Organizational Learning?
You cannot have good Corporate Instinct without the culture and practices of a learning organization. The framework of the knowledge chain (presented in the book) best captures this relationship in a simple feedback mechanism that relates awareness and responsiveness to internal and external factors. Knowledge management is most important in the internal quadrants (left side) of the knowledge chain. In organizations with superb instincts, however, the boundary between internal and external becomes highly permeable — in large part because of knowledge transfer and sharing between the organization and its market/suppliers/contractors/virtual members. The Delphi Group had developed a Corporate IQ Test survey. Could you please elaborate upon the nature of this test? What were your findings based on the survey? The two most important aspects of any effort to leverage knowledge are auditing how it is leveraged and measuring how changes in KM add value to the enterprise. The Corporate IQ Tes
