How does Continuous Improvement Provide Benefits?
SpeechCycle’s unique Continuous Improvement Process will work to frequent update content changes as well as optimize speech performance. Please see the Continuous Improvement section for further detail. What is “Repeat Caller Detection?” SpeechCycle can identify when a call is received from the same phone number within a specified customer specified period of time after an initial call was received. A Repeat Call will be identified within SpeechCycle reports and special call handling applied.