Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

How does ComEd know a customer is being bullied with usage data from the correct meter?

April 26, 2017bullied comed customer Data meter usage

0

Posted

How does ComEd know a customer is being bullied with usage data from the correct meter?

1 Answer

0

Posted

If the meter is accessible, you will not need to be home. ComEd meter readers will leave door-hangers with information to let you know they’ve been to your residence. If the meter is inaccessible, after two attempts ComEd will contact you to schedule an appointment. The smart meter network is built around device authentication. Each smart meter is given a set of three credentials at the time of manufacture, which compose its unique cyber identity. These credentials never change throughout the lifetime of the device and are used to authenticate the device and its data at the time of billing, making sure a customer is being billed from the correct meter.