How does Comcast help its customers track their usage so they can avoid exceeding the limit?
We are in the process of creating a usage meter that will measure consumption for the Comcast account which will be available in the coming months. In the meantime, we offer a meter for free with our McAfee security suite available at http://security.comcast.net/ There are many online tools customers can download and use to measure their consumption. Customers can find such tools by simply doing a Web search – for example, a search for “bandwidth meter” will provide some options. Customers using multiple PCs should just be aware that they will need to measure and combine their total monthly usage in order to identify the data usage for their entire account. Comcast cannot verify that any tools customers may find themselves and use to measure data usage are accurate or without other flaws. Comcast’s determination of each customer account’s data usage is final. It’s important to note that when our new threshold does not change our practice around excessive use. We continue to call only t
The Comcast Usage Meter is available to all customers through Customer Central to track their Internet usage. It is important to note that our new threshold does not change our practice around excessive use. We continue to call only the top users who consume the most data each month, which is usually well over 250GB, which is the same practice we have had in place for several years.
