How does Coast Locate Hard-to-Find Borrowers?
Detailed skip tracing is a vital part of the collection process. Our debt management counselors are expert skip tracers and are constantly being educated regarding new techniques and changes in technology in order to achieve a resolution on a skip account. All borrower correspondence is sent through Compumail. Compumail is an organization that accesses the National Change of Address (NCOA) database. This service provides three years of forwarding address information, if on file. The U.S. Postal service only offers one. Or database supplies on-line skip tracing tools such as Accurint and Merlin. When accounts are entered into our database, they are placed in a FTP server and information is received within 24 hours.
