How does coaching help a company make more money?
The Hay Group reports that up to 40% of Fortune 500 companies use Executive Coaches, and that number is increasing. Coaching creates insight and momentum, which paves the way for transformational leadership. Harvard Business Review (Rucci, Kirn, & Quinn, January 1998) published a landmark study that linked employee satisfaction to revenue growth at Sears. Scientific testing and measurement revealed that a 4% increase in employee satisfaction at Sears over a 12-month period translated into more than $200 million in additional revenues. Those extra revenues increased the Company’s market capitalization by nearly one-quarter of a billion dollars. These are impressive statistics by any standard; but if satisfying employees were so easy, everyone would be doing it. Gallup Management Journal (Coffman, January 2003) reports that superior management pivots on relationships, not technical skills. True leaders never stop changing and improving their interpersonal skills. David Pottruck, CEO of C
