How does ChaCha’s location lookup impact my privacy?
Your privacy is of the utmost importance to us. We’ll never sell or give your phone number to any third parties. To better serve our customers, ChaCha attempts to determine where our consumers are when they ask a question. We will use this information to aggregate data and to make sure you are matched to the most qualified Guide who is knowledgeable on specific local information. This will give our Guides another tool so they can answer your local questions as accurately as possible. It is important to note that your location will never be stored relative to or attached to your phone number. We will use your location for reference when looking up questions. To find out the location we have for you, text: “GETZIP” To update your location, text: “SETZIP zipcode” (This zipcode is your home zipcode.) If you have any more questions regarding our location services, please refer to our Terms of Service.
