How does CELLS contribute to DPL’s strategic planning process and goals?
The BSC teams identified an ever-widening variety of training needs involving more flexibility in type and access to training than currently utilized in the traditional class-based training program. Also, technology now offers a continually evolving menu of learning opportunities. Given this, DPL must now look out of the box to provide new options for learning opportunities that promote more effective ELG outcomes. With an innovative and flexible approach, a wider variety of opportunities for skill building can be formally recognized as a valuable element of staff learning. Equally important, CELLS requires staff to share their knowledge and skills with co-workers in order to benefit all staff and customers. Finally, CELLS will maximize use of DPL’s resources, including staff time and effort. Additional learning opportunities are not currently clearly defined due in part to limited awareness of options. Many staff are not currently proactively seeking ELG opportunities and often they a
