How does CallTrac connect to my equipment?
CallTrac has the ability to connect directly to the CDR port via an RS-232 cable. However, the system is ideally set up whereby a buffer exists and sits between the CDR port and the call accounting PC as a backup device to ensure that calls are not lost. The connection between the buffer and the Call Accounting PC is also connected using an RS-232 serial cable. As an optional add-on, Network Buffers are also available so that calls can be collected over IP.
