How Does Call Trace Work?
1. When you receive a call you’d like to trace, press and quickly release the switchhook. Then: 2. Listen for a special tone or, if you’ve already hung up, just lift the handset again and listen for a normal dial tone. 3. Press *57. 4. In some areas, you’ll hear an announcement that the call can be traced. Just follow the voice instructions to dial an additional code to complete the trace. 5. Listen for a confirmation announcement that the last call has been traced. 6. Hang up. 7. Call Trace must be used immediately after you hang up on the call you want traced. If you get another call or hear a Call Waiting tone first, you will trace the wrong call. 8. The traced number will only be released to the law enforcement office handling your case. Phone companies are not permitted to release a traced telephone number to customers.