How does Broadband Technologies intend to provide Support for their Clients?
Broadband Technologies through its Network Operations Centre which ensures that the relevant capacity and technical skills are within reach and in the same time zones as our customer base. This guarantees speedy response to customer calls and both online and field support services. Broadband Technologies has invested substantially in its customer service, distribution and support infrastructure. We have in-country and within easy reach of customers, sufficient stock of customer premises equipment (VSATs) to ensure that the turnaround time from customer order and delivery is a matter of days. Also stocks of spare holdings are kept in Dealer Locations to ensure that turnaround time for customer support services is maintained at a minimum. // MAIN FUNCTION: new switchcontent(“class name”, “[optional_element_type_to_scan_for]”) REQUIRED //1) Instance.setStatus(openHTML, closedHTML)- Sets optional HTML to prefix the headers to indicate open/closed states //2) Instance.setColor(openheaderCol
