How does Boarding work?
Please be at your point of departure at least 5minutes before we leave, if you’re not there at this time, our drivers will sell your seat to any walk-up customers wishing to board the service. If the departure is busy, our driver or on-board host will ask customers to approach the coach by boarding group. You will be in boarding group A, B or C and this will be on your confirmation. After stowing any bulky luggage, the driver or host will check your confirmation code and welcome you on-board.